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4/15/14

Commercial Motor Vehicle (CMV) Drivers and Carriers – New Law Goes Into Effect

The Federal Motor Carrier Safety Administration (FMCSA) reports that all interstate CMV drivers will soon be required to have their medical examinations performed by a Certified Medical Examiner listed on the Federal Motor Carrier Safety Administration's National Registry of Certified Medical Examiners.

If you're an interstate CMV driver, you already need a valid medical certificate signed by a medical examiner. The only change is that after May 21, 2014, you'll need to go to a certified medical examiner for your medical certificate. If you've already had an exam and have a current certificate that certificate will be valid until its regular expiration date.

You can find certified medical examiners in your area—or anywhere in the country—easily by following

  1. Visit the National Registry Web site and search by Zip Code, State, or examiner name.
  2. Choose a certified medical examiner from the list and call to make an appointment.
  3. If your preferred health care professional isn't on the list, simply refer him or her to the Certified Medical Examiners page to learn more about getting certified.

More information in the Fact Sheet for Drivers or by going to the National Registry Web site.


Florida Company Sending Out Fraudulent Toll Violations

It's been reported that a company in Florida is fraudulently sending out toll violation notices to Florida residents. Watch the news clip below here > http://www.cbs12.com/news/top-stories/stories/vid_14807.shtml


Connecticut DMV Enforcing Fleets to Provide Acord 25 Certificate

The Connecticut DMV has recently begun enforcing legislation requiring fleets with commercial motor vehicles to provide the state a copy of the Acord 25 Certificate Of Liability Insurance listing the State of Connecticut Department of Motor Vehicles as a certificate holder.

As specified on the Connecticut DMV website: "You are required to send proof of insurance in the form of a Certificate of Liability 'Acord 25' at least once every year to be in compliance. On the Acord 25 Certificate, the 'certificate holder' must list the State of Connecticut Department of Motor Vehicles, 60 State Street, Wethersfield, CT 06161."

This is currently being enforced at time of renewal. The DMV is requesting a copy of the Acord 25 Certificate for any vehicle with a registered weight 10,001 pounds or greater. If the vehicle is only operating within the state of Connecticut and has a gross vehicle weight rating (GVWR) or gross combination weight rating(GCWR) between 10,001-18,000 pounds then that vehicle may be exempt from the requirement.

Additional information regarding insurance requirements in Connecticut is available here
> http://www.ct.gov/dmv/cwp/view.asp?a=1523&q=451848

For further instructions, please contact your Donlen Account Manager.


NY City Parking Rules

If you are parking in New York City, please be aware of all commercial zone parking restrictions. New York City parking rules and regulations are available here > http://www.nyc.gov/html/dot/html/motorist/parktruck.shtml


3/27/14

OEM Shipping Delays

OEMs continue to report shipping and delivery delays due to the persistent severe weather conditions experienced in February. In addition, rail car shortages have affected all manufacturers and it is estimated that rail car operations will return to normal at the end of April.

Ford reports that thousands of OEM vehicles are impacted, but the rail car shortage has not impacted all their plants and car lines with the same severity. Ford forecasts that car shipments will return to normal by the end of April and truck shipments will take until the first week of May to return to normal. Ford is working with temporary carriers to alleviate the situation and it will continue to collaborate with other OEMs and the rail industry to improve deliveries and reduce order to delivery times.

GM also is experiencing shipping delays, and their plants are also affected.

Chrysler also has seen delays in their shipping process.

Donlen customers are being notified of any impacted vehicles. We will continue to monitor the situation as it becomes available.


2/13/14

Winter Storm Pax Continues - Potential Delays

Winter Storm Pax is now affecting most of the Northeastern United States. Delayed response times from roadside assistance vendors are anticipated. Currently, some callers are experiencing hold times of ten minutes when requesting roadside assistance with dispatch times between 60 to 90 minutes. As experienced with previous weather related events, hold times could go up as snow continues to fall. Priority will be given to drivers stranded on roadsides.

We will continue to monitor the situation closely.


2/12/14

Winter Storm Pax - Potential Delays

Winter Storm Pax is affecting most of the Southeastern United States. Delayed response times from roadside assistance vendors are anticipated. Currently, some callers are experiencing between seven to ten minutes hold time when requesting roadside assistance with dispatch times as high as one hour. As experienced with previous weather related events, hold times could go up as snow continues to fall. Priority will be given to drivers stranded on roadsides.

We will continue to monitor the situation closely.


2/4/14

Widespread Wintry Weather Forecasted - Potential Delays

Widespread wintry weather is forecasted for the Plains, Midwest and Northeast. Delayed response times from roadside assistance vendors are anticipated. Currently some callers are experiencing higher than normal hold times when requesting roadside assistance with dispatch times as high as two hours. As experienced with previous weather related events, priority will be given to drivers stranded on roadsides.

We will continue to monitor the situation closely.


1/22/14

Weather Related Delays

Toyota sent the following comprehensive list of delays effective as of January 22:

BNSF:

  • Today we're down around 63 trains, total, holding across the North Line.
    • This is down considerably from when we were up around 150+. 
  • Concerning the weather, there is light snow today over central Montana. We expect 2 to 4 inches across the Marias Pass and Judith Gap areas. Snowfall rates are supposed to reach 0.75 inches an hour.
  • Expected snowfall of 1 to 2 inches is expected. This light snow should spread across much of the High Plains by tonight, where 1 to 3 inches is expected.
  • Lows this morning will drop below zero from eastern Montana into North Dakota, northeastern South Dakota, Minnesota, northern Iowa and Wisconsin, and Illinois.
  • Across the central region,1"-3" of snow is forecast from MT, WY, CO, northeastern NM and panhandles of OK & TX. 
  • We anticipate similar delays as mentioned yesterday, given train length restrictions and weather-related delays. 

CN:

  • No Report

CP:

  • Weather in Southern Ontario today is -2, -11 F with wind.
  • No specific impacts for TLS, but it's still very cold in Northern Ontario and the Prairies (-40) so trains are slower getting across the network which is increasing our L:E ratio in the auto fleet as many shipments are delayed across Canada.

CSX:

  • The entire northern region of our network was hit by another severe winter storm Tue with snow from 4 – 24 inches across the region. 
  • Temperatures are very cold again with most areas expecting below zero for several days. 
    • With safety as our primary goal, trains and unloading operations continue where possible, but at reduced volumes and reduced speed in almost all areas. 
  • The most significant weather impact has been reported in the Northeast, primarily Philadelphia to New York City region with most operations in that region shut down Tue and working to clear snow on Wednesday to resume operations on Thursday. 
  • Trains enroute to the affected locations are also being held enroute to prevent congestion and avoid further delays recovering from the snow at destination. 
  • Our current expectation is for normal operations to resume on Thursday with a backlog of traffic for the areas temporarily shut down.
  • Doremus/Ridgefield Heights – shut down Tue/Wed due to significant snow and clean-up
  • FAPS – partially shut down Tue – unable to switch railcars on Wed
  • Twin Oaks – shut down Tue – planning for partial unload Wed
  • Annapolis Junction – partially shut down Tue – planning to unload  Wed
  • Selkirk and East Brookfield continued operations Tue and Wed with extreme cold conditions.
  • Detroit is remaining at Level 2 with extreme low temperatures and some snow. 
  • Weather pattern is expected to remain throughout the week. 

IHB:

  • Gibson yard had 18 inches of snow yesterday morning.  
  • All inbound trains accepted
  • Switching was very limited
  • Standing inventory rose by over 300 cars
  • Today is clear but very cold 10 degrees as a high
  • Yard has been cleared of snow
  • Switching will be accomplished at a very slow but steady rate.
  • Expect to run all outbound trains today.

NS:

  • North Jersey Auto Terminal will not unload 01/22 due to blizzard like conditions.
  • Expect delays unloading railcars destined to Doremus Auto Ramp.
  • Currently, 24 loads are delayed in Doremus

UP:

  • Kansas City and St. Louis are getting indirect impact from reroutes.
  • Chicago remains at Alert Level 3.

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10/4/13

Ford Econoline Buildout

Ford has announced that Econoline Vans and Wagons will not be built after June 2014. Make sure you get orders in well ahead as there is a possibility that the date could be pulled ahead.


4/23/13

Severe Weather Impact in Midwest

Toyota provides an update on the severe weather impact across the mid-west:

  • Local truck deliveries in the Chicago area have resumed normal operations
  • Rail networks are slowly recovering as the flood waters recede
  • Union Pacific traffic moving through the Chicago area may experience delays as operations return to normal. Their Kansas City interchange is still experiencing delays due to flooding in Hannibal, MO
  • Norfolk Southern reports traffic through Chicago is being re-routed to other gateways as their mainlines steadily get back up to speed. Their mainline into Kansas City remains underwater at Hannibal, MO

3/7/13

Shortage of Railcars (US and Canada)

Ford reports that railways are currently experiencing a shortage of railcars in the US and in Canada. This shortage is due to an industry wide seasonal peak in volume and is not expected to last beyond mid-April. Ford also states that they are monitoring the situation and will work to minimize any shipping delays.


2/8/13

News Alert

Massachusetts Governor Deval Patrick has announced that a statewide travel ban will go into effect at 4:00 p.m. today due to winter storm Nemo. The order bans all vehicles on the highways.

According to the executive order signed by the governor, news media, government officials and healthcare, utility, and safety workers are exempt from the ban.

Please do not hesitate to contact your Donlen Account Manager if you have questions or concerns.


11/8/12

Update: Thursday, 2:05 pm CST

Chrysler reports that the 15 dealers listed below are not accepting deliveries. Doremus was the most impacted ramp; shipping was shut down for a week but resumed on Monday November 5. Some carriers are still without power. All other ramps are shipping as normal to all accepting dealers. Doremus expects to be back to normal shipping volumes on Thursday. CSX released all limitations on shipping to Doremus today, so all volume will move as normal starting November 9. All origin holds will be removed and distribution will return to normal.

Dealer Code Dealer Name Dealer City, State Status 26134 Global Jeep North Plainfield, NJ Not Accepting Deliveries 26405 Freehold Chrysler Jeep, Inc Freehold, NJ Not Accepting Deliveries 57430 Werners Automotive Inc Belford, NJ Not Accepting Deliveries 60507 Liccardi Chrysler Dodge Green Brook, NJ Not Accepting Deliveries 23122 Salerno Duane, Inc. Summit, NJ Not Accepting Deliveries 42885 Security Dodge Chrysler Jeep Ram Amityville, NY Not Accepting Deliveries 59004 Autoland Chrysler Jeep Dodge Inc. Springfield, NJ Not Accepting Deliveries 62012 Teterboro Chrysler Plymouth Jeep Eagle Little Ferry, NJ Not Accepting Deliveries 67282 Ramsey Chrysler Jeep Dodge Ramsey, NJ Not Accepting Deliveries 69098 Bergen Fiat Upper Saddle River, NJ Not Accepting Deliveries 69148 JMK Fiat Springfield, NJ Not Accepting Deliveries 26134 Global Jeep North Plainfield, NJ Not Accepting Deliveries 26405 Freehold Chrysler Jeep, Inc Freehold, NJ Not Accepting Deliveries 57430 Werners Automotive Inc Belford, NJ Not Accepting Deliveries 60507 Liccardi Chrysler Dodge Green Brook, NJ Not Accepting Deliveries


11/7/12

Dealer Operations, Fuel Prices

Dealerships:

GM: There are reports that some GMC dealers are still without power and not accepting deliveries at this time. Donlen is closely monitoring the status at these dealers and making all necessary efforts to ensure that deliveries can be made. All other Chevrolet dealerships along the New York, New Jersey, and Pennsylvania coastal areas are now fully functional.

Toyota: Toyota reports that all of the New York and New Jersey Toyota dealers are now fully functional with the exception of four dealerships that are opened, but running on generators.

Ford: Ford reports that a few dealers are still without power. Donlen continues to monitor the status at these dealers to ensure that deliveries can be made.

Manufacturers:

Toyota: The Port of Newark continues to work on restoring services and plans on being fully operational by this Friday. Toyota's Logistics Services continues to assess the remainder of Toyota's inventory at the port. Toyota will start shipping undamaged vehicles today but cautions that longer transit times could be encountered due to the heavy rail car traffic into the Northeast.

Ford: Ford reports that all ramps now have power and are working on loading units for final delivery.

Fuel:

The New York Attorney General has received complaints about gasoline price gouging. New York State's Price Gouging Law prohibits such price increases during natural disasters. Continue to contact our Driver Call Center to find available fuel in the area.

Please do not hesitate to contact your Account Manager if you have questions or concerns.


11/5/12

DMV and Fuel Updates; Donlen Canada Resumes Normal Operations

Fuel:

The fuel situation continues to be an issue along the East coast, and the rations in New Jersey are still in force. In addition, we have received reports that available fuel in the area may be utilized by FEMA for emergency efforts, further limiting the fuel available to consumers. Our advice is still to go inland to purchase gas if possible. We will bring you updates to this important situation as they become available. In the meantime, your drivers can call the Driver Call Center for assistance locating fuel in the area.

DMV information:

Connecticut: The Connecticut DMV will extend licenses, registrations and other credentials until further notice due to the impact of Hurricane Sandy
> http://www.nbcconnecticut.com/news/local/Malloy-Orders-DMV- Extensions-176246971.html

Pennsylvania: PennDOT Secretary temporarily waives certain restrictions on commercial drivers to assist with Hurricane Sandy recovery
> http://www.dot.state.pa.us/Internet/pdNews.nsf/8c5bc4e349ab4db6852576c800678468/d7e6c99ec65f416185257aaa004e428f?OpenDocument

Virginia: The Virginia DMV aids residents affected by Hurricane Sandy service disruption; validity of licenses and decals expiring October 29 to November 8 have been extended
> http://www.dmv.state.va.us/webdoc/general/news/news.asp?id=6974

West Virginia: The West Virginia DMV is extending the expiration of state passenger vehicle registrations, driver's licenses, and identification cards that were due on October 31 to November 15
> http://wvgazette.com/News/201211020029

Manufacturers:

Ford: Ford reports that all ramps are back online with the exception of the Newark, NJ, ramp. Newark's power continues to be out so they are currently on generators.

Please contact your Donlen Account Manager with any questions.


11/3/12

New Jersey Rations Gas; Even/Odd Day Restrictions

New Jersey Governor Chris Christie has issued an executive order implementing gas rations for passenger vehicles in twelve counties hit hardest by Hurricane Sandy. The order was effective beginning today, 11/3/12, at noon. All retail gasoline dealers are required to sell fuel for use in passenger vehicles according to the last number appearing on the vehicle license plate. Your drivers may purchase fuel as follows:

  • Odd days of the calendar
    • If the last number of the vehicle license plate is an odd number
    • If it is a vanity plate or the plate doesn’t end with a number
  • Even days of the calendar
    • If the last number of the vehicle license plate is an even number
    • If the last number of the vehicle license plate is zero

The following counties are implementing gas rations:

  • Bergen
  • Essex
  • Hudson
  • Hunterdon
  • Middlesex
  • Morris
  • Monmouth
  • Passaic
  • Somerset
  • Sussex
  • Union
  • Warren

The ration does not apply to purchases by individuals with gas canisters.

Donlen continues to monitor the situation and will send updates as received. If you have any questions, please contact your account manager.


10/31/12

Hurricane Sandy Update: Wednesday, 4:30 pm CST

In this email are Donlen and industry updates current as of 4:30 pm CST today.

We continue to experience phone and internet outages at our Canadian office. Calls are being re-routed and handled by Donlen personnel in the area. You can also send an email to dblower@donlen.com.

Chrysler has notified us that Donlen units are on hold in the following ramps: Doremus, NJ, Jessup, MD, and Twin Oaks, PA. Impacted customers have been notified directly and we will continue to provide updates when more information is received.

Industry updates received as of 4:30 pm CST today:

Goodyear: The following Goodyear Company owned stores are currently closed.

  • Connecticut
    • Elmwood
    • Hartford
    • New Britain
    • Vernon Rockville
    • Wethersfield
  • New Jersey
    • Butler
    • E. Windsor
    • Eatontown
    • Englewood
    • Menlo Park
    • Parsippany
    • Somerset
    • South Plainfield
    • Turnersville
    • Willingboro
  • New York
    • Centereach
    • Commack
    • Coram
    • Freeport
    • Hempstead
    • Jericho
    • Lawrence
    • Levittown
    • Patchogue
    • Port Jefferson Station
    • Poughkeepsie
    • Yonkers

Insurance Auto Auction: Insurance Auto Auction's Mid-Atlantic and Northeast Regions are continuing to track Superstorm Sandy as it moves northward. The storm has weakened although scattered showers and snow, at higher elevations, continue in the Northeast. IAA is monitoring the remains of Superstorm Sandy, and is continuing to make any necessary accommodations in order to best serve our clients.

  • Space - Additional acreage is ready to accommodate increased volume received as a result of the severe weather.
  • CAT Equipment - All equipment, including loaders, generators and IT equipment, has been dispatched to New Jersey and the Long Island area of New York.
  • Branch Staff and Releasing - Additional staff is prepared and call centers are staffed to accommodate increased volume received as a result of the severe weather.
  • Towing - Our national towing network is now mobilized with capability to recover all vehicle types, including specialty units.

Manufacturer

Chrysler: Chrysler reports that vehicle transportation operations in the Northeast are continuing to improve. Most rail ramps will resume operations with the exception of Doremus (Newark, NJ) which was hit the hardest. Power is still out in the area, and many roadways are impassable. It is uncertain when operations will be able to resume.

Other ramps are unloading railcars and shipping vehicles, but operations are still limited by dealers' ability to receive vehicles, roadway conditions, drivers not making it to work, etc. CSX railroad has started to permit loading to all locations except Doremus. However, rail flow will be restricted to all locations until the entire network is running smoothly. Deliveries in the entire region will continue to be delayed and slow.

The port of Baltimore has reopened and vessels are being rescheduled to load in the next several days. Four vessels have already been scheduled for loading by Saturday 11/3. It will be several days before operations can return to normal. Many vehicles need to be processed and staged for shipment, rail operations need to return to normal, roadways near the port still need to be cleared/reopened, and additional vessels need to be rescheduled, etc.


10/30/12


Hurricane Sandy Update: Tuesday, 5:15 pm CST

In this email are Donlen Canada updates and industry updates current as of 5:45 pm CST today.

Contacting Donlen Canada
Donlen continues to experience issues with the phone and internet system in Canada. Phone calls are being routed to a single alternate line, so you may experience delays longer than normal. You may also contact us via email at dblower@donlen.com. We apologize for any inconvenience this may cause.

Industry updates received as of 5:45 pm CST today:

Ford: Ford released the following update:

  • Petersburg - Ramp closed again today. No damage has been noted at the ramp. Power is on. The NS will move railcars to the ramp for unloading tomorrow.
  • Dundalk - The port is closed again today.
  • Jessup - The ramp is closed again today. No damage noted. Power is on. Operations will resume tomorrow.
  • Twin Oaks - The ramp is closed again today. No damage noted. Power is on. Operations will resume tomorrow.
  • Newark - The ramp is closed again today. No report from ramp yet.
  • Davisville - The ramp is closed again today. No report from ramp yet.
  • Mechanicville - The ramp is closed again today. No report from ramp yet.
  • Ayer - The ramp is closed again today. No report from ramp yet.

GM: GM tells us that at this point to expect a 72-hour delay at minimum in normal transit to the Northeast and Mid-Atlantic regions. GM's Logistics department released the following update:

  • Selkirk - unloading and delivering some vehicles today
  • Annapolis Jct - state of emergency; ship some close by this morning, pushing for today expecting it to be bad Tuesday
  • East Brookfield - handful this AM; expect power/tree issues for Tuesday with 40-70 MPH winds; don't expect train unload until Wednesday
  • Lewiston N - normal shipping to Canada
  • Lewiston S - normal Niagara / NY area; mostly shipping to west (200 miles), may hold for Philly area until end of week
  • Doremus - down; don't expect train unload until Wednesday
  • Port Newark - port down
  • FAPS (rail) - port down
  • Twin Oaks - all truck and unloading suspended until storm subsides and damage assessment/road flooding and determinations can be made
  • Lordstown - 60-70% inventory in hurricane path, hope to ship mid-week

Donlen continues to monitor the situation closely. Please do not hesitate to contact your Account Manager if you have questions or concerns.


Hurricane Sandy Update: Tuesday, 2:45 pm CST

In this email are Donlen updates and industry updates that are current as of 2:45 pm CST today.

Donlen's Canadian phone and internet operations have been impacted by the storm.

How to communicate with Donlen Canada:
We have redirected the phone numbers to an alternate line so that fleet managers and drivers can reach a live person. However, all calls are being funneled into one line, so please be aware that you may receive voicemail when you call. Please leave a message and a Donlen representative will call you back as soon as possible. Alternately, you can contact us via email at dblower@donlen.com.

We apologize for any inconvenience this may cause. We will alert you when operations are back to normal.

Industry updates received as of 2:45 pm CST today:

Chrysler: Chrysler's Logistics department released the following update:

  • The northeast rail ramps continue to be closed today. Rail shipments to the region are suspended. Carriers are assessing damage to roadways and track. Startup dates have yet to be determined as the assessments will continue throughout the day.

  • Export operations at Baltimore are also still suspended. Carriers are evaluating the impact of the storm on their shipping schedules and working to develop revised schedules.

Media Alerts:

Trucking Info: Reports have been made that many highways and bridges remain closed today and that snow has closed more highways further inland. Cities from North Carolina to Maine have been affected. Read more here > Superstorm Sandy Continues to Wreak Havoc on Highways


Donlen continues to monitor this situation closely. Please do not hesitate to contact your Account Manager if you have questions or concerns.


10/29/12

Hurricane Sandy Update: Monday, 5:30 pm CST

This email contains tips you can forward to your drivers/operators in the area and industry updates. Please note: Industry updates are current at time of posting and may change. We will update as new information becomes available.

Use extreme caution while driving and consider the following:

  • Keep your cell phones fully charged, and only use in emergencies to save battery life. You may not have access to electricity or your vehicle.

  • Keep bottles of water and emergency food in your vehicle.

  • Do not drive through water or flooded areas. Your vehicle's engine may stall, causing substantial component damage if restarting is attempted, or you may be severely hurt.

  • Be open to changing your normal route if the roads you take are covered in standing water.

  • Give yourself more room between yourself and the vehicle in front of you. If they stall, can you get around their vehicle?

  • Be patient as more emergency vehicles may be out and travel may be much slower than normal.

Industry updates received as of 5:30 pm CST today:

UPS: UPS has advised there will be no deliveries today or tomorrow for the ramps or ports off the East coast; they are holding volume at the ramp for these two days [today and tomorrow].

Chrysler: Loading of railcars to the northeast U.S. has been suspended. Rail operation shave ceased in areas most likely to be impacted by Hurricane Sandy. Shipments to and within the region will resume when feasible. Ocean exports from Baltimore are also suspended until conditions permit vessels to call the port again. Vehicle shipments to and through the northeast will likely be disrupted throughout this week and perhaps beyond, depending on the extent of damage to infrastructure and the ability of dealers to receive vehicles. Listed below is an update regarding the following shipping locations:

  • Annapolis Jct - not working today
  • Curtis Bay - not working today
  • Twin Oaks - not working today
  • Doremus - will attempt to unload a portion of what is available today - planning on being down Tuesday
  • Selkirk - working today
  • East Brookfield - not working today
  • Winston-Salem - not working today

GM: GM advises about the status at the following shipping locations:

  • Selkirk - running normal today; no unloads Tuesday
  • Annapolis Jct - state of emergency; ship some close by this morning, pushing for today expecting it to be bad Tuesday
  • East Brookfield - handful this AM; expect power/tree issues for Tuesday w/40-70 MPH winds; don't expect train unload until Wednesday
  • Lewiston N - normal shipping to Canada
  • Lewiston S - normal Niagara / NY area; mostly shipping to west (200 miles), may hold for Philly area until end of week
  • Doremus - down; don't expect train unload until Wednesday
  • Port Newark - port down
  • FAPS (rail) - port down
  • Twin Oaks - all truck and unloading suspended until storm subsides and damage assessment/road flooding and determinations can be made
  • Lordstown - 60-70% inventory in hurricane path, hope to ship mid-week

Donlen continues to monitor this situation closely. We send our best wishes to those who may be impacted by this storm, including Hertz, our parent company in New Jersey.

Please do not hesitate to contact your Account Manager if you have questions or concerns.


Hurricane Sandy Update: Monday, 11:45 am CST

This email includes Donlen-specific information, industry updates, and media alerts that may affect your operations.

  • Remind your drivers to fill up daily in the event they cannot find fuel

  • All requests for fuel in the eastern part of the country will be approved by Donlen in the event a vehicle has exceeded their spend limits

  • We have been in contact with glass vendors to be sure we fully understand their plans to move additional glass into stricken areas

  • Donlen will be able to offer our customers priority access to Hertz rental vehicles if needed

Industry updates received as of 11:15 am CST today:

Safelite Glass: Preparations have been put in place, and they are awaiting further developments. CAT Team resources will be mobilized and deployed to the greatest impact areas. Locations in Philadelphia, Fairfield, Long Island and Boston markets will be closed on Tuesday, October 30th due to mandatory evacuations in the areas. Additional locations, including supercenters, could close early to ensure the safety of Safelite associates. Due to the size of this storm, there may be additional markets affected.

Toyota: We have been advised by the Norfolk Southern and CSX railroads that all rail operations to the Central Atlantic area and the Northeast have been suspended due to Hurricane Sandy. Severe power outages and significant infrastructure damage are expected due to the storm. There is no estimate at this point when normal rail operations will resume. As a result, all TLS VDC operations are requested to stop loading to all rail ramps in the Central Atlantic area, Annapolis Junction and all rail ramps in the Northeast portion of the US. We will be monitoring this situation daily and once the storm is through and damages have been assessed, the NS and CSX will advise when we can resume loading to this area. All train operations are currently down or being shut down, so there is going to be major congestion on the lines until they can get operations up and moving and clear out the backlog.

Media alerts:

FleetOwner reports that states are trying to clear roads as Hurricane Sandy approaches. Affected areas include Delaware, New York, Connecticut, New Jersey, and Virginia. Read the full article here: http://fleetowner.com/fleet-management/states-try-clear-roads-hurricane-sandy-approaches


Donlen continues to monitor this situation closely. We send our best wishes to those who may be impacted by this storm, including Hertz, our parent company in New Jersey.

Please do not hesitate to contact your Account Manager if you have questions or concerns.


10/26/12

Hurricane Sandy Update 

Hurricane Sandy is racing towards the US East Coast, and barreling towards a wintry storm moving across the US from the west. If these storms clash, it could be the worst storm system to hit the Mid-Atlantic region in a century. Forecasters predict the worst effects could come Monday through Tuesday.

  • All requests for fuel in the eastern part of the country will be approved in the event a vehicle has exceeded their spend limits

  • We have been in contact with glass vendors to be sure we fully understand their plans to move additional glass into affected areas

  • Donlen will be able to offer our customers priority access to Hertz rental vehicles should the need arise

  • In select areas, Donlen can provide fueling to life essential services customers

We're learning that some manufacturers have stepped up deliveries along the east coast, trying to get units in the system to dealers and/or ramps in less impacted areas. We're closely monitoring the situation for any possible supply chain disruptions and will keep you updated as we receive information.

Please contact your Donlen Account Manager with any questions.


10/11/12

Donlen Update: California Fuel Prices

The extreme price spike in California raised the potential for our fuel card customers to easily exceed their purchase limits. Donlen quickly implemented changes with our card provider so that drivers will not be inconvenienced at the pumps. We continue to monitor the situation, and we are prepared to assist your drivers with any issues that arise. We will keep you informed of any updates. If you need immediate assistance, please contact your Donlen Account Manager.


8/30/12

Hurricane Isaac Disruptions

Donlen has learned that there may be logistical challenges that will result in delivery delays, especially in the areas immediately impacted by the severe weather. Chrysler issued a statement that they were experiencing some difficulties in Alabama, Louisiana, and Florida. There were also delays in rail operations through New Orleans. We are monitoring the situation and speaking with the OEMs to obtain more details.


7/23/12

2013 Ford Escape

On Monday, July 23, Ford reported that all 2013 Ford Escape orders are on hold thru this week and the first week in August due to the Floormat, and 1.6 Ecoboost engine recalls.

  • Orders originally scheduled to be built the week of 6/25 will likely be built the weeks of 8/12 – 8/19
  • Orders originally scheduled to be built the week of 7/2 will likely be built the week of 8/26
  • Orders originally scheduled to be built the weeks of 7/9, 7/16 and 7/23 will be built in September - a third shift will be added in September to increase productivity

Affected Donlen customers have been contacted.


7/3/12

Ford Deliveries Delayed in Colorado, Wyoming, and Nebraska

Deliveries of Ford vehicles destined for Colorado, Wyoming, and Nebraska may be delayed due to an increase in volume that exceeded transportation capabilities. Ford has informed Donlen that it has engaged additional carriers to manage the increase and meet customers' expectations. The affected models are mostly F-350 chassis and F-550 chassis, Explorer, Edge, Escape, and F-150. Affected Donlen customers have been contacted.


6/18/12

Chrysler Extends Order Cutoff Dates For 2012 Model Year Heavy Duty And Cab Chassis Trucks

2012 fleet order cutoff dates for heavy duty and cab chassis trucks have been extended, and are as follows:

Model Plant Fleet Order Cutoff Date Build Out Dates Final PSP Dates Estimated 2013 MY Order Acceptance Date Estimated 2013 MY Job 1 Date 3500 (D2) Pickup Saltillo 8/31/12 12/21/12 121 12/3/12 02/25/13 2500 (DJ) Pickup
 3500 (DD) & 4500/5500 (DP)
 Cab Chassis Saltillo 8/31/12 12/21/12 121 10/8/12 01/07/13

5/18/12

Ford Announces 2013 SYNC Offerings

Ford has announced the 2013 model year lineup available with SYNC. Click here for information outlining the various levels of SYNC offerings by vehicle line with applicable pricing.


5/04/12

Decreased Rail Capacity Delays OEM Shipments - Update

OEM updates - Ford: Improved Rail Situation Reducing Shortages (received as of 5/04/12, 12:30 pm CST):

Ford has issued the following update: The rail car situation at Ford has improved. The shortages have been reduced by two-thirds, and rail traffic flow is improving. As previously reported, the automotive industry is experiencing delays in shipments due to a shortage of available railcars.


4/19/12

Explosion in Germany May Cause U.S. Production Disruption

OEM updates - IMPACT OF P12 RESIN REGARDING FLEET PRODUCTION (received as of 4/19/12, 10:33 am CST):

Chrysler: Chrysler Group LLC is aware of the tragedy that took place on March 31 at the Evonik Industries AG facility in Marl, Germany. Our thoughts and prayers are with all those impacted by this terrible event. Evonik is a sub-tier supplier to Chrysler. We are actively monitoring the situation with our supply base to assess and mitigate any risk to our operations. At this time we do not anticipate any production impacts as a result of this tragedy.

We will update as information becomes available.


4/18/12

Explosion in Germany May Cause U.S. Production Disruption

OEM updates (received as of 4/18/12, 3:33 pm CST):

Ford: Ford has stated that it may know by May 7 whether or not any of its plants will be impacted by an expected shortage of a plastic resin used in brake and fuel systems. The industry in general is concerned that a shortage of the chemical could disrupt production in some U.S. auto plants.

Automakers met Tuesday at a summit in Troy, Michigan to consider their options after an explosion shut down a German factory that makes the key chemical.

About 200 people, including more than 100 suppliers and representatives of auto companies, gathered to discuss alternative plastic resins and ways to boost supplies from three other major producers.


OEM updates (received as of 4/18/12, 10:31 am CST):

Mazda: Mazda issued the following information. "As of right now, there are no predicted production issues for Mazda. Most of Mazda's supply chains for Japan production are in Southeast Asia, and the only vehicle we build in the U.S. is the Mazda6. Since it's slated for an early 2013 build-out (in production now/all-new 2014 vehicles built in Japan), all of the parts have been ordered and are either in stock or in transit. If the situation changes we'll be advising everyone immediately, but as of right now, no additional production challenges are predicted from the CDT situation."


OEM updates (received as of 4/18/12, 10 am CST):

Toyota: You may see media reports about a potential supply chain interruption for a resin known as PA-12. This resin is used in fuel and brake line coatings, flexible hoses, and quick connectors supplied to many automakers.

Toyota issued the following statement: "Like other automakers, Toyota is assessing the supply situation in North America. Until the assessment is complete, we do not know if there will be an impact on production. Our plants are operating normally, and we continue to monitor the situation."



4/17/12

Explosion in Germany May Cause U.S. Production Disruption

Donlen received the following communication today: "An explosion at a manufacturing plant in Germany is expected to cause a plastic resin shortage that could disrupt some U.S. auto production, according to an IHS Automotive report released this morning." It went on to say, "General Motors confirmed that some of its suppliers have been affected by the disruption, and other auto companies said they were assessing the situation." Read the full text below.

We will continue to monitor this situation closely and keep you updated as we receive any information.


Received Tuesday, April 17, 2012, 1:32 pm (full text):

An explosion at a manufacturing plant in Germany is expected to cause a plastic resin shortage that could disrupt some U.S. auto production, according to an IHS Automotive report released this morning.

Auto industry leaders are hosting a summit today in Southfield to discuss the shortages of a component called CDT, a chemical that is critical to the production of a plastic resin called Nylon 12, which is used to make brake and fuel lines.

IHS today projected that shortages of the obscure component are "likely to be serious." The March 31 explosion killed two at supplier Evonik Industries.

General Motors confirmed that some of its suppliers have been affected by the disruption, and other auto companies said they were assessing the situation.

Evonik and one of its customers, Arkema, whose Nylon 12 production has already been disrupted, account for about half of worldwide manufacturing capacity for the resin, IHS Chemical analyst Paul Blanchard said in a report. Blanchard projected that Evonik wouldn't regenerate production capacity for at least six months, leaving the auto industry scrambling to find substitute parts for a resin that was already in short supply.

"The ability of Evonik and Arkema to find alternate sources of CDT is very limited and it is doubtful that the CDT shortage can be made up," Blanchard said. "In the short term auto and truck production will be affected."

Automakers are discussing the issue and trying to identify possible substitute components at a one-day summit organized by TI Automotive and the Automotive Industry Action Group.

Some of GM's Tier One suppliers "have had exposure" to the plant explosion, spokeswoman Kelly Cusinato said in an email. She said it was too soon to project whether it would affect production plans.

"We have implemented a global work team, comprised of GM purchasing, engineering and suppliers, including Evonik, and are working to allocate and prioritize existing inventories and also find alternative process material solutions," she said.

Speaking to reporters at an event in California, Ford Motor CEO Alan Mulally said it was unclear whether the resin shortage would cause problems for the automaker.

"We're analyzing it right now," he said, calling the problem "pretty widespread."

Ford spokesman Todd Nissen said in an email that the automaker is monitoring the situation but has not yet experienced any disruptions.

Mike Goss, general manager of external affairs for Toyota Motor Engineering & Manufacturing North America, said the Japanese automaker is assessing the impact to its supply chain.

"Until the assessment is complete, we do not know if there will be an impact on production," Goss said in an email. "Our plants are operating normally and we continue to monitor the situation."


If you have questions about any of your outstanding orders, please contact your Donlen account manager.



4/17/12

Decreased Rail Capacity Delays OEM Shipments

The automotive industry is experiencing delays in shipments due to a shortage of available railcars. GM, Chrysler, Ford, and Toyota are working diligently to fulfill orders on time while urging railroads to continue increasing capacity. The OEMs report that the railroads are responding by purchasing new cars and the situation is improving.

GM
GM says that network and velocity improvements, and the purchase of some new railcars, have led to an improvement of almost 10 percent in loaded transit time for its vehicles this year compared with 2011. It is taking the following actions to help mitigate delays:

  • Using short sea as a shipping alternative from Mexico
  • Investigating the feasibility of short sea shipping for certain other long-distance transit lines
  • Working with the railroads on additional initiatives to improve velocity and railcar cycle time
  • Being transparent with shipping vendors about its industry forecasts so they can plan future capacity more effectively

Chrysler
Chrysler has seen only "spot shortages" and there have been some issues getting units out of Mexico. The company has responded by prioritizing sold units. Like other OEMs, it is in contact with the railroads regarding increasing capacity. Overall delivery times have actually been below average in recent months.

Ford
Ford has been in contact with the major railroads seven days a week and is starting to see some improvement. It is working with the railroads to set priorities and is closely monitoring the aging of units at each location. Ford says its executive management team will attend the upcoming Rail Summit.

Toyota
Toyota has not experienced many delays this year but expects increased demand for railcars this year. It is implementing some countermeasures to avoid delays, including:

  • Accurately forecasting rail needs by plant
  • Destination block loading, which facilitates rapid off-loading at the destination
  • Closed loop dedicated railcar lanes for heavy volume destinations
  • Setting up alternative rail loading locations
  • Reviewing truck deviation options
  • Involvement of logistics group in industry task force
  • Automotive industry countermeasures:
    • Decreasing railcar cycle time
    • Increasing seven-day a week unloading
    • Alternative rail interchanges to improve network congestion


4/9/12

Ontario Increasing License and Registration Fees

The government of Ontario, beginning this year, will increase license and registration fees incrementally year by year until 2014. Increases include vehicle license validation, truck and bus permit fees, and trailer and vehicle permits. For a complete list of fee changes, visit the Ontario Ministry of Transportation (MTO) web site.



3/23/12

Texas Storm Disrupts Rail Freight

Donlen has received the following information that may affect OEM deliveries. Severe weather in southeastern Texas has disrupted rail transportation. Union Pacific reports delays of up to approximately 72 hours. Donlen will post an update should the delays be extended due to continued adverse weather.



1/6/12

Early Model 2013 MY Commercial Fleet Incentives Announced

Ford has announced the 2013 Commercial Fleet Incentives on the following vehicles:


Vehicle Vehicle National Fleet Incentive $(56M) Ford Cars & CUV's Edge $1,500 Flex $2,000 Taurus $2,000 Ford Trucks & SUV's Explorer $1,500 Lincoln Cars, CUV's & Trucks MKS $2,000 MKT a/ $2,000 MKX $2,000

2013 National Fleet Incentives include: National Fleet Incentive, Fleet Special Account Credit and all applicable Commercial Fleet Credits.

a/ 56M is not compatible with MKT Limo(J5L/400A), Livery(J5N/J5M) or Hearse(J5L/401A) packages


Chrysler Canada has announced price and freight increases for 2012

All orders that were submitted prior to January 2, 2012, as well as any bona fide sold Fleet or Lease order submitted on or before Monday, January 16, 2012, will automatically be price protected. Price protection does not apply to the freight increase. Effective with shipments dated January 3, 2012, select base and option prices have been adjusted.



7/8/11

Paint Balanceout Replacement Plan as of June 27, 2011


Vehicle Current Production Color Paint Sales Code Estimated Run-out Scheduling Week Replacement Paint Color Paint Sales Code Model Year Intro Replacement Paint Estimated Scheduling Timing Mustang Kona Blue L6 December No replacement         Lava Red UZ Balanced Out Sterling Gray UJ 12MY September   Red Candy U6 Late July Re-introduce Red Candy RZ 12MY October Taurus, Explorer Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY June MKS Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June   Kona Blue L6 Balanced Out Dark Blue Pearl DX 12MY June   Tuxedo Black UH Balanced Out Black UA 11MY May Fiesta Bright Magenta L7 Balanced Out 11MY color only - no replacement -   N/A   Blue Flame SZ Balanced Out Violet Grey VG 12MY June   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June F-150 Red Candy U6 Balanced Out Re-introduce Red Candy RZ 11MY June   Tuxedo Black UH Balanced Out Black UA 11MY May Fusion MKZ Tuxedo Black UH Balanced Out Black UA 12MY May         Cinnamon HT 12MY June         Re-introduce Red Candy RZ 12MY June Escape Sangria Red JV Balanced Out Toreador Red FL 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY May Super Duty Tuxedo Black UH Balanced Out Black UD 11MY May Expedition, Navigator Tuxedo Black UH Balanced Out Black UA 11MY May Super Duty Royal Red UK Balanced Out Autumn Red GT 12MY July Expedition Navigator Royal Red UK Balanced Out Autumn Red GT 12MY '12 Launch - July Focus Kona Blue L6 Balanced Out Sonic Blue SN 12MY June   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June Edge MKX Earth HS Balanced Out Mineral Grey TK 12MY August   Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY August   Tuxedo Black UH Balanced Out Black UA 11MY May   Kona Blue L6 Balanced Out Dark Blue Pearl DX 12MY August   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY August Flex MKT Earth HS Balanced Out Mineral Grey TK 12MY July   Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June   Kona Blue L6 Early June Dark Blue Pearl DX 12MY June   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June Econoline Royal Red UK Balanced Out 11MY color only - no replacement -     Ranger Red Fire G2 Balanced Out Toreador Red FL 11MY June

6/17/11

Toyota North America is expected to reach full production by September. According to a statement released yesterday, "production is recovering earlier than originally anticipated following the March 11 earthquake and tsunami in Japan. On average, current production has improved to more than 80 percent through August. Eight of the company's 12 North American-built models returned to 100 percent production on June 6."


6/10/11

Stock Ordering Challenges
It's been a tough few months for manufactures, fleet managers, and fleet management companies as all try to fill orders. Donlen's Cindy Butera, Manager of Vehicle Acquisition Services, has been on the front lines working diligently to fill orders for our customers. In her recent blog post, she explores some of the current challenges, and offers suggestions on ways to help get the vehicles you want. Read more here.

Subaru of America Restart Proves Challenging
Subaru of America has advised that the timetable for resuming full production in both Japan and the U.S. is now coming into focus and unfortunately the outlook isn't as hoped. Order acceptance dates for 2012 models remains "to be determined." Initial deliveries are anticipated to commence on February 1, 2012. Additionally the all-new Impreza will not be available for fleet ordering due to an extremely slow launch resulting in minimal availability. Subaru may include the Impreza in its fleet vehicle plan sometime later in Spring 2012 should availability improve. Subaru understands the impact on fleet customers, hoped to be able to communicate better news and sincerely appreciates your patience and understanding during this "restart" period.

Ford F-Series Super Duty (F250-F550) Tire Update
Donlen received the following updates from Ford:

  • F450/F550: Ford will provide a list early next week of the F450/F550 orders that cannot be built as 2011s as a result of the 19.5" tire supplier constraint. Ford has committed to price protect these orders and to prioritize the build of these orders for customers who wish to reorder 2012s. Ford anticipates producing these prior to the end of September.
  • F250/F350:  Ford anticipates being able to build all 2011 orders for customers who switched to the 17" all-season tires from 17" all-terrain tires.

Ford Paint Supply Update
Ford continues to update their exterior paint plans for the remainder of the 2011MY and for the startup of the 2012MY. Ford anticipates that metallic paints will be available again in the fourth quarter of this calendar year. The updated paint replacement list plan can be found here.

  • Paints that balanced out this week include: Blue Flame (SZ) and Tuxedo Black (UH): Fiesta
  • Paint at greatest risk of balancing out next week is: Bright Magenta (L7): Fiesta

Toyota 2012MY Plan Announced
Toyota is offering price protection on all 2012MY orders (excluding 4Runner, Highlander Gas, and Prius) at the latest MY11 price at the model level that are replacements for orders cancelled by Toyota due to the March 2011 earthquake. Please note: orders not cancelled by Toyota do not qualify. The following criteria applies:

  • Orders must be for the same model and quantity as originally ordered.
  • Orders must be placed within 60 days of the first order date specified on the below chart with a requested delivery date within 120 days of order placement.
  • Price increases due to options and/or package changes between model years will not be price protected.
  • Changes in the incentive amounts between model years will not be price protected

Initial order submission dates and estimated order delivery windows


Series MY12 (H1) Commercial 1st Order Date 1st Delivery Month Notes 4Runner TBD TBD TBD   Avalon $1,000 8/1/2011 Nov/Dec 11 Fleet only decontent package available Camry Gas $400 8/1/2011 Nov/Dec 11 All new generation- Base grade available Camry Hybrid $0 1/1/2012 Apr/May 12 All new generation – Two grades available Corolla $1,000 10/1/2011 Jan/Feb 12   Highlander Gas TBD TBD TBD   Highlander Hybrid $0 11/1/2011 Feb/Mar 12   FJ $0 10/1/2011 12-Jan   Landcruiser $0 11/1/2011 12-Feb Preapproval required Matrix $1,000 10/1/2011 Jan/Feb 12   Prius TBD TBD TBD   Prius V TBD TBD TBD ALL NEW Prius C TBD TBD TBD ALL NEW Prius Plug In TBD TBD TBD ALL NEW – available in ZEV states only* RAV4 $800 10/1/2011 Jan/ Feb 12   Sequoia $1,000 8/1/2011 Nov/Dec 11 Preapproval required Sienna $700 6/13/2011 Sep/Oct 11 Mobility model available Tacoma $750 9/1/2011 Dec/Jan 12 Minor change Tundra (Dbl/Crewmax) $2,500 6/13/2011 Sep/Oct 11 Regular cab delay until Dec Venza $400 9/1/2011 Dec/Jan 12   Yaris L/B $200 11/1/2011 12-Feb All new generation- Sedan not available

Steps to take to receive price protection:

  • When ordering in FleetWeb,please type the phrase "Earthquake Replacement" in the special instructions field
  • Donlen will add these comments to the order when placing it with Toyota and send a list of the order numbers to Toyota to ensure price protection is applied to each order 

Toyota is also offering two percent price assurance on 2012MY orders for select models (models not listed will not receive price assurance) received prior to the announcement of 2012MY pricing as noted in the below table. Please note the delivery month requirements. Approved Fleet orders for the 2012 model year received at TMS as noted in the table below will be price assured at base price levels plus the percentage listed. Increases resulting from any standard equipment/specification changes, safety equipment, required emissions, factory-installed options, port installed options, destination, processing, handling (DPH) and fuel charges are ineligible and excluded from price assurance calculations.


Toyota Price Assurance


Series Delivery Month no later than Price Not to Exceed prior MY Price On Price Assurance % Avalon Jan 31 '12 May 31 '11 2% Camry Gas Jan 31 '12 May 31 '11 2% Corolla Feb 28 '12 May 31 '11 2% Matrix Feb 28 '12 May 31 '11 2% RAV4 Feb 28 '12 May 31 '11 2% Sequoia Jan 31 '12 May 31 '11 2% Sienna Oct 31 '11 May 31 '11 2% Tacoma Jan 31 '12 May 31 '11 2% Tundra Sep 30 '11 May 31 '11 2% Venza Jan 31 '12 May 31 '11 2%

Toyota and Donlen sincerely appreciate your patience as production capabilities were verified.




Paint Balanceout Replacement Plan as of June 9, 2011


Vehicle Current Production Color Paint Sales Code Estimated Run-out Scheduling Week Replacement Paint Color Paint Sales Code Model Year Intro Replacement Paint Estimated Scheduling Timing Mustang Kona Blue L6 Early Aug Sonic Blue SN 12MY August   Lava Red UZ Balanced Out Sterling Gray UJ 12MY September   Red Candy U6 Late July Re-introduce Red Candy RZ 12MY October Taurus Explorer Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY June MKS Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June   Kona Blue L6 Balanced Out Dark Blue Pearl DX 12MY June   Tuxedo Black UH Balanced Out Black UA 11MY May Fiesta Bright Magenta L7 Early June 11MY color only - no replacement -   N/A   Blue Flame SZ Balanced Out Violet Grey VG 12MY June   Red Candy U6 OK thru '11 B/O Re-introduce Red Candy RZ 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June F-150 Red Candy U6 Balanced Out Re-introduce Red Candy RZ 11MY June   Tuxedo Black UH Balanced Out Black UA 11MY May Fusion MKZ Tuxedo Black UH Balanced Out Black UA 12MY May         Cinnamon HT 12MY June         Re-introduce Red Candy RZ 12MY June Escape Sangria Red JV Balanced Out Toreador Red FL 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY May Super Duty Tuxedo Black UH Balanced Out Black UD 11MY May Expedition, Navigator Tuxedo Black UH Balanced Out Black UA 11MY May Super Duty Royal Red UK Balanced Out Autumn Red GT 12MY July Expedition Navigator Royal Red UK Balanced Out Autumn Red GT 12MY '12 Launch - July Focus Kona Blue L6 Balanced Out Sonic Blue SN 12MY June   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June Edge MKX Earth HS Balanced Out Mineral Grey TK 12MY August   Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY August   Tuxedo Black UH Balanced Out Black UA 11MY May   Kona Blue L6 Balanced Out Dark Blue Pearl DX 12MY August   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY August Flex MKT Earth HS Balanced Out Mineral Grey TK 12MY July   Bordeaux Reserve FQ Balanced Out Cinnamon HT 12MY June   Tuxedo Black UH Balanced Out Black UA 12MY June   Kona Blue L6 Early June Dark Blue Pearl DX 12MY June   Red Candy U6 Balanced Out Re-introduce Red Candy RZ 12MY June Econoline Royal Red UK September 11MY color only - no replacement -     Ranger Red Fire G2 Balanced Out Toreador Red FL 11MY June


5/27/11

Ford Tire Challenges

Due to supplier constraints, Ford is encountering production challenges related to tires. Listed below is information regarding each condition and Donlen recommendations and actions:

F450/F550 Super Duty equipped with 19" Tires (option code TFB): Orders have exceeded the supplier's capacity to provide 19" tires. There is no alternative tire available. Ford anticipates that this could limit production output through the end of the third quarter of the calendar year, but hope to be back to full capacity by the 4th quarter. As a result, orders not produced will have to be cancelled. Impacted customers are being notified. Alternatives for consideration include the following:

  • Reorder as a 2012 and receive priority build for 2012 startup, scheduled to begin in late July. It is anticipated (but not yet official) that Ford will price protect these orders. Donlen will provide Ford with a list of the factory order numbers that are reordered as 2012’s to ensure priority build status.
  • Consider pulling a comparable Ford or Dodge unit from an upfitter pool with the understanding that the upfitter will only sell Donlen the unit if they perform upfitting on the vehicle. Please let your Account Manager know if you are interested in this option. Donlen Truck personnel are currently checking these pools to see what is available.
  • Consider searching dealer inventory for a comparable Ford or Dodge, but please keep in mind dealer inventories are limited and these aren't the type of vehicles most dealers stock.

Ford F250/F350 Super Duty Pickup models equipped with 17" all-terrain tires (option code TBM): Orders have exceeded the supplier's current production capacity. Ford is recommending changing the tires to 17" all-season tires (option code TBK). Orders not changed will require cancellation, and Donlen is reviewing orders with all impacted customers. It is unlikely that Ford will price protect orders cancelled and resubmitted as 2012 orders since an alternative tire is available. Ford has confirmed that there are no other 17" all-terrain tire options available. The all-season tire will perform better on paved roads, provide a better ride, improve fuel economy, and reduce traction in off-road applications. Donlen recommends your decision be based upon the percentage of utilization on paved roads verses off-road. Alternatives for consideration include the following:

  • Consider pulling a comparable Ford, Chevrolet, or Dodge unit from an upfitter pool if your vehicle is being upfitted, with the understanding that the upfitter will only sell Donlen the unit if they perform upfitting on the vehicle. Please let your Account Manager know if you are interested in this option. Donlen Truck personnel are currently checking these pools to see what is available.
  • Consider searching dealer inventory for a comparable Ford, Chevrolet, or Dodge but please keep in mind dealer inventories are limited.

Ford F150 models equipped with 17" all-terrain tires (option code T7H): Order lead times are extending. Donlen strongly recommends placing your final 2011 model year F150 orders requiring 17" all-terrain tires as soon as possible. This situation is expected to extend to the F150 models and orders placed closer to the published final order due date may not be able to be produced with all-terrain tires.

Paint Supply Update

Ford continues to update their exterior paint plans for the remainder of the 2011MY and for the startup of the 2012MY. A full list of paint issues can be found here. The paint at greatest risk in the coming weeks:

  • Bright Magenta (L7): Fiesta
  • Lava Red (UZ): Mustang
  • Kona Blue (L6): Ford Edge/Lincoln MKX


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