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Here are the facts:

  • On average, 20% of your vehicles will be involved in an accident each year
  • Of those accidents, 40% will be the fault of the other driver
  • The average cost of an accident is $2,135

What does that mean to you?

  • For example, if a 200-unit fleet has an average of 40 accidents at an cost of $2,135 each, that equates to $85,400 out of your pocket every year.
  • If your comprehensive insurance and deductible costs exceed the total accident cost, then your costs are too high.

Donlen’s comprehensive Accident Management Program can assist you with:

  • Collection of data
  • Alternate transportation
  • Proper internal notification
  • Cost of repair
  • Vehicle downtime
  • Loss recovery
  • Assisting drivers with your company procedures
  • Gathering a complete accident report from the driver
 

Donlen’s Accident Management Program at a glance

  • Accident / Incident Management
  • Towing
  • Interim rental
  • Management of damage claims, caused by your driver, to a third party vehicle
  • Vehicle repairs
  • Subrogation
  • Notification to risk / liability carrier

Driver Safety Program

  • Driver Motor Vehicle Records (DMVR)
  • Online management, and driver self administration
  • Driver Safety Training (Web based)
  • Driver Risk Assessment Program
  • Consolidated points assessment across all states

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We make the process easy for the driver, fleet, and risk managers

  • You have access to your claim information in FleetWeb®, Donlen’s proprietary online tool
  • You have access to images of all relevant documents and photos
  • Subrogation begins immediately
  • Your claims will be managed by a single advisor who oversees the entire claim and repair process
  • Driver training will be assigned based on the incident type