We make it easy to choose the best fleet experience in the business.

Changing providers of fleet leasing and management services is a complex proposition. As with every other aspect of our solutions, helping you transition begins with a deep analysis of your present status and future needs.

Your customer service team will work with you to develop customized solutions for an efficient and seamless transition to Donlen.

With a solid starting point, we’ll create a plan that ensures a seamless change for you, your drivers, and your business. Our transition team will work with you to:

• Ensure that each Donlen program meets your fleet management and operational goals
• Familiarize your appropriate team members with all of Donlen’s procedures and processes
• Gather requirements, project needs, and document an overall project schedule
• Gather all required information, select and coordinate other Donlen team members
• Plan and ensure the entire set-up process is smooth and seamless
• Create a detailed communication plan
• Coordinate and plan every aspect of your day-to-day operation utilizing a dedicated point of contact for all communication.
• Provide comprehensive one-on-one training on all Donlen systems including FleetWeb
• Provide a highly personalized overview of fleet performance for cost control, fleet optimization, and overall lifecycle recommendations
• Review current fleet policies and procedures and prepare recommendations for improvement
• Create and maintain a Risk Analysis throughout the transition process
• Review of all current fleet vehicles
• Conduct organizational change analysis and management plan