Customer Success and Driving Safely in the Fall

Have questions or comments? We want to hear from you.

DriverPoint Customer Shares Their Success Story

Source Refrigeration, a market-leader in the design, installation, repair, maintenance, and optimization of mission critical refrigeration & HVAC systems has been utilizing our DriverPoint® Telematics program to manage their fleet spend, and improve driver performance. The majority of Source Refrigeration’s fleet is made up of box trucks, including Chevy Expresses and Ford E250s.SourceLogo

Steve Cook, Fleet Manager with Source Refrigeration sat down recently with DriverPoint’s CJ Biank to talk about how DriverPoint has helped Source Refrigeration’s Fleet Management program.

How easy is it to administer the use of DriverPoint?

Implementation was essentially seamless. Donlen really took the lead from installation and training to refining and maintaining everything. We can count on our Donlen team to keep us informed with any new changes and enhancement to the system.Quote

From your perspective, was there much pushback from your drivers both from a safety perspective and/or a cost savings perspective?

We saw very little push back from anyone, which is a testament to the system.

How much of a challenge was it for you to recommend DriverPoint to your leadership team?

Not a problem… We had no issues recommending the system, mostly because it has proven itself successful in the marketplace. The scorecards allowed us to see the benefits of the program, and the return on investment made sense to our leadership team.

Of all the data gathered through DriverPoint, what has the most impact on how you manage your fleet?

The scorecard system worked very well. It points out which drivers are doing things right. The alerts are also extremely useful… and because we get everything in real time, it is especially beneficial.

Our service managers especially like how the DriverPoint shows them exactly what is going on with all the vehicles and they can act when needed.

How important to your organization is the need to motivate safe driving habits and how has DriverPoint contributed to this need?

What we have seen is that our drivers actually take what they have learned through DriverPoint into their personal lives. Most drivers follow the rules, in fact drivers have told us that the technology has actually made them better drivers when they are not on the job.

Safety is our number one concern and with the capability to monitor acceleration and deceleration, it really points to the driver. We look forward to keep improving our fleet safety, and DriverPoint has really helped Source Refrigeration in that aspect.

Steve, thank you for sharing your experience. For more information on how DriverPoint Telematics can help your fleet, please contact us.

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Lifecycle Cost Management: 36-Month versus 60-Month Sedan Lifecycle Cost Analysis


No matter what type of asset you have in your fleet – cars, trucks, or equipment – understanding the entire lifecycle cost is the only way for you to effectively manage cash flow.

Donlen Strategic Consultants conducted a lifecycle cost analysis using a typical intermediate sedan from within the Donlen fleet portfolio. The case study includes analysis of 36-month versus 60-month:

• Overall Annual Cash Flow Comparison
• Rental Cost
• Fuel Cost
• Maintenance Spend
• Resale Proceeds

For the full analysis, download here

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Fuel Economy Average Climbing

Automotive News reports on the EPA’s annual Fuel Economy Trends, that car manufacturers are providing drivers with more MPG on their light duty vehicles. The 0.5 increase is due to better technology such as gasoline direct injection engines, turbochargers and advanced transmissions to boost efficiency. Next up, manufacturers will be focusing on the fuel economy of their medium and heavy-duty trucks. This will allow them to remain on-track with President Obama’s stipulation that all vehicles must average 54.5 MPG by 2025.

For more information on fuel saving tips, contact us.

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Connected Fleets USA 2014

There is still time to join Nick Ehrhart, Vice President of Business Development for Telematics at Donlen, when he presents at the upcoming Connected Fleets USA 2014 conference (previously known as Telematics for Fleet Management USA) November 20-21 in Atlanta, Georgia.

Nick is a telematics industry expert and his expansive knowledge will be shared during the conference.

The commercial telematics industry is evolving as mergers and acquisitions are diversifying the services available from telematics services providers. Connected Fleets USA 2014 will gather the most respected opinion makers and prestigious companies to analyze the challenges that the industry is currently tackling.

> Get your pass here

For more information on the conference, click here.



Donlen announces in collaboration with INRIX® to provide DriverPoint® Telematics customers with added capabilities for analyzing fleet performance to reduce costs and liability from unsafe driver behavior. INRIX Driver Analytics is a web-based service that is integrated with Donlen’s DrivePoint Telematics to provide fleets with enhanced visibility into driver behavior and safety.

Key benefits include:

  • Ability to detect excessive speeding and potentially unsafe driver behavior in real-time or via historical data that compares speeds of individual fleet vehicles with posted speed limits.
  • Easy to use reporting tools that provide detailed information that identifies a fleet’s best and worst performing drivers, as well as the severity of speeding behavior.
  • Allow for preliminary back-end analysis regarding shifts in traffic congestion along key routes for improving route planning and dispatch.
  • A tool that helps fleet owners calibrate their fleets to meet regulatory compliance as well as validate performance.

> Read the press release here

For more information about DriverPoint Telematics, please contact us

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Driver’s Corner


Traffic Safety Tips

The Fall Season brings many wonderful things to our senses: the sight of leaves changing colors, the feeling of warm comfy sweaters, and the taste and smell of pumpkin flavored foods and drinks. However, the Fall can also be a dangerous time for driving. Those beautiful leaves on the trees will fall to the ground and cover up potholes and become slippery after a night of frost. Daylight hours decrease and nighttime driving will be longer making easily seen people and objects harder to avoid. For more tips on safe driving during the fall please click here.

One of the most active and outdoor holiday celebration is happening at the end of the month: HALLOWEEN! Drivers will need to pay close attention around neighborhoods on this night, especially when children are wearing dark costumes can easily run into the street unexpectedly. posts on their site tips to help drivers and children stay safe during Halloween. For these safe driving safety tips click here.

In The News

Donlen Experts in the Media

Cindy Gomez, Director of Vehicle Acquisitions at Donlen, talks about Order-to-Delivery Times in the Automotive Fleet article “Car Order-to-Delivery Stable, Truck OTD Times Increase.” Gomez, along with other FMC experts, confirmed the same trend: trucks and vans are showing a steady increase creating the delays in delivery time from vehicle manufacturers. To read the article, please click here.

And Finally

Are You Ready For Some Football

And finally football season is in full swing with NFL teams already staking claim on playing in the 49th SuperBowl on February 1, 2015. But there is still plenty of football games left to enjoy…and plenty of tailgating! reported on CarGurus best SUVs and Trucks for a proper tailgating event. For a complete list of vehicles, click here.

Have a great weekend. Safe travels.

About Donlen
Donlen is the industry’s most customer centric and technically integrated provider of financing and management solutions for corporate fleets. Utilizing a highly consultative and strategic approach, Donlen helps fleets reduce cost, improve utilization, and increase driver safety and productivity. Donlen’s innovation has been honored with the Computerworld 2012 Honors Laureate for Economic Development, the 2012 and 2013 InformationWeek 500 List of Top Technology Innovators Across America, and recipient of the 2013 CIO 100. Their workplace excellence has been recognized on the IAOP The Global Outsourcing 100® list for eight of the last nine years, and as one of the 101 Best and Brightest Places to Work For in Chicago each year from 2007-2012. Founded in 1965 and headquartered in Northbrook, IL, Donlen is a wholly owned subsidiary of The Hertz Corporation (NYSE: HTZ). For more information about Donlen, visit