Customers benefit from local expertise, extensive service network, and focus on customer satisfaction

Carlos Oropeza
Director of Marketing

Northbrook, IL — Donlen, the fleet industry’s most customer centric and technically integrated provider of financing and asset management solutions, today announced their strategic alignment with Jim Pattison Lease, a leading Canadian fleet management company with more than 28,000 vehicles under lease or management and part of the Jim Pattison Group, one of Canada’s largest privately held companies.

Under the agreement, the co-branded Donlen/Jim Pattison Lease maintenance product will provide Canadian customers with fleet management services from coast-to-coast and offer an established vendor network of service and repair facilities, as well as knowledgeable, bilingual maintenance technicians. In addition, drivers will access the extensive network using a co-branded maintenance card.

Donlen customers will benefit in a number of ways. Going forward, Donlen will be their single point of contact for all Canadian services, and all fleet-related data, including maintenance histories, will be consolidated in FleetWeb®. This allows for a single invoice from Donlen for all North American services.

“In choosing a Canadian partner, there were two areas where we wouldn’t compromise: a strong focus on customer satisfaction and the ability to provide services to the same high standard that we do at Donlen. Jim Pattison Lease delivers on both,” said Gus Xamplas, Donlen’s VP, General Manager Canada. “With this agreement, we’re also able to provide complete FleetWeb data integration – a key factor for our customers with Canadian operations.”

“There are similarities in our two companies that go beyond the services we can provide,” said Wayne Rose, VP Operations, Jim Pattison Lease. “Like Donlen, we’re focused on 100% customer satisfaction at Jim Pattison Lease. That means every interaction we have is important to our long-term relationship with our customers. We’re proud to partner with Donlen and we look forward to working together.”

The alliance is effective as of May 2, 2014. More information will be provided to Donlen customers by their account managers.

About Donlen Fleet Leasing Ltd.
Donlen is the industry’s most customer centric and technically integrated provider of financing and asset management solutions for corporate fleets. Utilizing a highly consultative and strategic approach, Donlen helps fleets reduce cost, improve utilization, and increase driver safety and productivity. Donlen’s innovation has been honored with the Computerworld 2012 Honors Laureate for Economic Development, the 2012 and 2013 InformationWeek 500 List of Top Technology Innovators Across America, and recipient of the 2013 CIO 100. Their workplace excellence has been recognized on the IAOP The Global Outsourcing 100® list for eight of the last nine years. Founded in 1965 and headquartered in Northbrook, IL, Donlen is a wholly owned subsidiary of The Hertz Corporation (NYSE: HTZ). Donlen’s Canadian office is located at 8500 Leslie, Suite 260, Thornhill Ontario L3T 7M8. For more information about Donlen, visit

About Jim Pattison Lease
Founded in 1961, Jim Pattison Lease is Canada’s leader in customized fleet management services. Jim Pattison Lease is part of the Jim Pattison Group, the second largest private company in Canada, with sales of over $8.1 billion in 2013, and more than 36,000 employees. For more information about Jim Pattison Lease, visit