Donlen Launches New Dealer Direct, Outsourcing Leader, Improvements to FleetWeb Information Center

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New Donlen Dealer Direct, Designed for Remarketing Efficiency and Gains

Donlen is proud to introduce our new and unique remarketing channel designed to improve greater returns for customers, Donlen Dealer Direct.

Dealer_Direct_Sell_Sheet_FINALDonlen Dealer Direct allows Donlen to access a broad buyer base of fleet-focused dealers throughout the country.

With over 100 dedicated sales people promoting Donlen vehicles to these dealers directly, all sales bypass the auction channel. As a result, the returns to our customers are higher. Our customers can now access a dealer network that consists of thousands of locations that will buy fleet vehicles. Not only will our customers have access to a new sales channel that will deliver funds greater than what they would get through the typical auction channels, but they will also see shorter days to sell as well as a lower program cost. The efficiency of our new remarketing channel to dealerships is unparalleled in the fleet industry.

Dealer Direct is a true partnership with our parent company Hertz, and the end result is a new opportunity for Donlen customers to see quicker transactions and a greater return on their vehicle sales.

For more information about our new Dealer Direct program, contact us.

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Donlen Named to Prestigious Global Outsourcing List


Donlen is honored to announce being named to The 2015 Global Outsourcing 100® list in the Leader Category for the ninth time by the International Association of Outsourcing Professionals (IAOP).

Judging was based on a set of measurable standards as well as an evaluation by a panel of industry-recognized outsourcing leaders. “We are honored to be named to this prestigious list of outsourcing providers. Everyone at Donlen strives to deliver the most efficient fleet outsourcing services that provide value and a return on investment for all of our customers,” said Brian Wright, Senior Vice President, Products and Services. “Being ranked with the best of the best validates our strategic direction to empower our customers to focus on their core business while our experts provide fleet solutions that drive continuous improvement in their operational and financial performance.”

The 2015 Global Outsourcing 100 and The World’s Best Outsourcing Advisors recognizes the world’s best outsourcing service providers and advisors. These lists are based on applications received, and judging is based on a rigorous scoring methodology that includes a review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.

As an experienced outsourcing provider, Donlen recognizes that the day-to-day administrative management of your fleet can sometimes be a time-consuming task, taking you away from more important business issues. Leveraging Donlen’s Fleet Administrative Services for cars and trucks allows you to refocus your resources to concentrate on your core business. We can provide you with exceptional, personalized service with customizable programs from implementation, to the full utilization of driver, fleet, car, and truck services. Donlen offers you and your drivers full support, including a web-based driver ordering portal, a driver call center, and some of the most innovative diagnostic tools in the industry.

Contact us today and discover how you can outsource your fleet to Donlen.

Transportation Requests Done Right

Recently, we rolled out a new transportation request process in the Vehicle Information Center (VIC) that is unmatched in the industry. “Donlen is the first fleet management company that is implementing this type of online application to move vehicles for their customers,” said Tim Delaney, Vice President of Client Relations for Transport Solutions of America. “Donlen’s new application will make the process of moving vehicles more efficient and accurate, as well as speed up the process of moving a vehicle from pick-up to destination. The real winner of this application is our mutual customers who will see an immediate impact on the level of service that both our organizations provide.”

In addition, the following new enhancements in VIC are designed to help customers enter requests quickly and with less clicks. With this latest VIC release, customers now have the ability to request:

  • Duplicate or corrected registrations
  • Insurance cards
  • Transportation quotes
  • Status of existing requests
  • Assistance from Account Managers without leaving VIC

Donlen’s VIC gives customers a complete online vehicle history. Account Managers can track in real-time the complete status of a vehicle throughout its lifecycle, from order to disposal. VIC contains scanned images of all documents pertaining to a specific vehicle, including purchasing, licensing, registration, billing, fleet management, vehicle remarketing, exceptions, and user-defined information. VIC makes it easy to track driver changes to a vehicle order, audit factory invoices, edit client data fields and update driver information. Customers can also send a message to their Account Managers without leaving VIC, saving administrative steps.

Want to know more about the new VIC functionality, please contact your Account Manager.

Donlen Mobile Apps: Your New Mobile Office

Mobile-Apps_Sell_Sheet_Final-2Managing your fleet and your vehicle from anywhere just got easier with Donlen’s state-of-the-art mobile apps. Donlen developed the next generation of DonlenDriver® and FleetWeb® Mobile apps to give your drivers and fleet managers a more efficient and seamless exchange of real-time data, receive the same functionality in the driver mobile app that is available in DonlenDriver, our driver portal. The fleet mobile app provides key functionality from FleetWeb for the fleet manager on the go. Now you can manage your driver, fleet or vehicle ANYWHERE by turning your phone or tablet into your mobile office.

FleetWeb Mobile and DonlenDriver Mobile are available now for download. Access Google Play or the Apple App Store to download.

Want a Demo? Contact us to learn more about new Mobile Apps.

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Lifecycle Cost Management: 36-Month versus 60-Month Sedan Lifecycle Cost Analysis

Donlen-Lifecycle-AnalysisNo matter what type of asset you have in your fleet – cars, trucks, or equipment – understanding the entire lifecycle cost is the only way for you to effectively manage cash flow.Donlen Strategic Consultants conducted a lifecycle cost analysis using a typical intermediate sedan from within the Donlen fleet portfolio. The case study includes analysis of 36-month versus 60-month:

  • Overall Annual Cash Flow Comparison
  • Rental Cost
  • Fuel Cost
  • Maintenance Spend
  • Resale Proceeds

For the full analysis, download here

Celebrate NAFA in Style


Join Donlen for a night that you will not forget. Be sure to check out our Twitter feed or LinkedIn page for more details as we get closer to the event. You do not want to miss this fantastic night. If you are attending NAFA, contact us and let us know!

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Join Us at the NTEA Work Truck Show


Are you attending NTEA’S Work Truck Show in Indianapolis March 4-6? If yes, let us know. Donlen will be in attendance during the show and would like the opportunity to set up a time to chat and grab some coffee or dinner. To let us know you will be in attendance, just click on the link below and send us a quick email, we will make sure we get back to you promptly.

We look forward to seeing you in Indy!

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DriverPoint® to the Rescue

DriverPoint has many beneficial features to help your fleets reduce costs and increase driver safety. For example, DriverPoint can let you know when you have been going above the speed limit, when you are letting your car idle, and where your car is at all times of the day, especially when your vehicle is STOLEN. Donlen recently assisted a local police department when a customer’s vehicle was stolen. Thankfully the car was installed with a DriverPoint device, and within an hour of the vehicle being stolen, it was recovered and the thief was arrested. DriverPoint, not your average telematics system.

For more information about DriverPoint, please contact us.

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Donlen Experts in the Media

Donlen shares opinions and advice with members of the fleet industry regularly. Today we feature one of the many stories that we were involved in. Enjoy!

The Best and the Greatest Ideas

  • Tom Callahan, President

Driver’s Corner

Correct Tire Pressure Increases Vehicle Performance

Tire-Pressure-Brochure-1Maintaining the correct tire pressure benefits you in a number of ways. Vehicles with tires that are under-inflated have higher rolling resistance and therefore require a greater amount of fuel to maintain a given speed. Increased fuel efficiency is not only better for the environment with lower CO2 emissions; it is better for your bottom line with reduced fuel spend.

If your tires are under or over inflated, they are more likely to sustain damage. The result is that you need to replace tires more frequently which can be costly over vehicle’s lifecycle. All tire information can be found on information placards located on the driver side doorjamb or “B-pillar.” The placard also includes OEM tire sizes and inflation pressures as well as the vehicle’s total weight capacity.

The National Highway Traffic Safety Administration (NHTSA) reinforces that it is the vehicle, not the tire, determines the correct tire pressure for the tires on your vehicle. Tires are manufactured to fit multiple vehicles, and each vehicle is built differently. If you would like more information on tire safety from NHTSA, click here to download their brochure.

>Click Here

And Finally

And finally, the 107th Chicago Auto Show closed their doors on Sunday, February 22. For nine days, visitors walked through McCormick Place viewing nearly 1,000 different vehicles on display. This year’s show was named the largest auto show in North America. Whether you were searching for your dream car, or the concept car of the future, this show had everything in between. Click here to see some of the highlights of the 2015 show.

Have a great weekend and safe travels.

Originally appeared in FridayFleet on February 27, 2015

About Donlen
Donlen is the industry’s most customer centric and technically integrated provider of financing and fleet management solutions for corporate fleets. Utilizing a highly consultative and strategic approach, Donlen helps fleets reduce cost, improve utilization, and increase driver safety and productivity. Donlen’s customer service focus has been recognized, and we have been named a Finalist in the 2015 Stevie Awards For Sales & Customer Service in the Front-Line Customer Service Team of the Year category. Our innovation has been named a Finalist in the 2015 Stevie Awards New Business Intelligence Solution category as well as the Computerworld 2012 Honors Laureate for Economic Development, the 2012 and 2013 InformationWeek 500 List of Top Technology Innovators Across America, and recipient of the 2013 CIO 100. Their workplace excellence has been recognized on the IAOP The Global Outsourcing 100® list for nine of the last ten years. Founded in 1965 and headquartered in Northbrook, IL, Donlen is a wholly owned subsidiary of The Hertz Corporation (NYSE: HTZ). For more information about Donlen, visit