NORTHBROOK, IL —Donlen was named a finalist today in the “Most Innovative Company” category in The 2007 American Business Awards.

Hailed as “the business world’s own Oscars” (New York Post , April 27, 2005), The American Business Awards are the only national, all-encompassing awards program honoring great performances in business.

Donlen entered its CARE – Customer Activity Request Engine – in the awards competition. CARE is a web-based tool that enables Donlen to be more responsive to its customers and institutionalize learning to improve the performance of the organization. Donlen uses CARE to manage approximately 6,000 customer contacts each month via inbound calls, emails, and direct interactions.

“We believe each contact represents an opportunity to elevate our reputation as the customer service leader for the fleet industry. CARE improved our time to resolve issues by 33% in 2006,” said Ray Fisher, president and COO of Donlen. “To be named as a finalist for this results-oriented program is very gratifying.”

Stevie Award winners will be announced during the annual gala on Monday, June 11 at the Marriott Marquis Hotel in New York City. More than 700 executives from across the U.S.A. are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio, and hosted by Larry Wilmore of TV’s THE DAILY SHOW with JON STEWART.

More than 2,000 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Best Overall Company, Best Executive, Best New Product or Service, and Best Corporate Social Responsibility Program. Donlen will be competing in the Most Innovative Company category.

Nicknamed the Stevie for the Greek word “crowned,” the elegant Stevie trophy was designed by the same company that makes the Oscar and the Emmy.

“Being named a Finalist in The American Business Awards is an important achievement,” said Michael Gallagher, founder and president of The Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition.”

Details about The American Business Awards and the list of Finalists in all categories are available at

About Donlen
Donlen, with headquarters in Northbrook, IL, and offices nationwide, is a global provider of innovative fleet management programs. Since 1965, Donlen has offered its clients highly personalized and responsive customer service. Donlen has been recognized as one of The 101 Best and Brightest Places to Work For in Chicago, and as an industry leader by the International Association of Outsourcing Professionals (IAOP) in its Global Outsourcing 100 Award from 2006-2008. For more information about Donlen, visit .