Suzanne Deveney 
Vice President, Brand Management 

Northbrook, IL — Donlen, the fleet industry’s most comprehensive provider of integrated financing and asset management solutions, announced today that they have been selected by the International Association of Outsourcing Professionals® (IAOP®) in the Leader category for The 2013 Global Outsourcing 100® service providers listing. This is the seventh time Donlen has been named as one of the best outsourcing service providers by IAOP.

“Customer satisfaction drives everything we do at Donlen,” said Tom Callahan, Donlen President. “To ensure this, we form true partnerships with our customers to present innovative solutions and services that focus on what they need now − and in the future. We’re very proud to be named as a Leader on IAOP’s Global Outsourcing list. This recognition illustrates the commitment we have not only as a company, but from every one of our employees.”

Led by a panel of industry-recognized outsourcing leaders, including IAOP Chairman Michael Corbett, judging was based on a set of measurable standards including size and growth, customer satisfaction, depth of competence, and management capabilities. 

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry.

“As 2013 begins to see moderate growth in the economy, choosing the right outsourcing partners will be more important than ever,” said Corbett. “The Global Outsourcing 100 and the World’s Best Outsourcing Advisors lists help companies easily identify partners that will help them emerge as leaders.”

For more information about Donlen, visit

About Donlen
A wholly owned subsidiary of The Hertz Corporation (NYSE:HTZ), Donlen (, with headquarters in Northbrook, IL, is the fleet industry’s most comprehensive and integrated provider of financing and asset management solutions. Since 1965, Donlen has offered its clients highly personalized and responsive customer service, and their workplace excellence has been recognized as one of Crain’s Chicago Business “List of 20 Best Places to Work in Chicago” each year from 2009-2011, a Leader on “The Global Outsourcing 100®” list by the International Association of Outsourcing Professionals® (IAOP®) for seven of the last eight years, and a National Association for Business Resources “101 Best and Brightest Places to Work For in Chicago” each year from 2007-2012. Donlen’s innovation has been awarded with the Computerworld “2012 Honors Laureate for Economic Opportunity,” named to “2012 InformationWeek 500” for innovative technology; the Stevie® “2012 Gold Award for Business Intelligence Solution,” the Silver Award for “2012 Front Line Customer Service Team of the Year,” and the “2011 Corporate Environmental Responsibility Program of the Year.”

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit