Suzanne Deveney 
Vice President, Brand and UX 

Northbrook, IL – Donlen, the fleet industry’s most comprehensive provider of integrated financing and asset management solutions, has been named to The 2012 Global Outsourcing 100® service providers list by the International Association of Outsourcing Professionals® (IAOP®). This is the sixth time Donlen has been named as one of the best outsourcing service providers by IAOP.

Companies were judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. In addition to achieving high scores in each of the four areas of competency, Donlen was acknowledged for the strength of their customer references.

“A true outsourcing partner provides the perfect combination of customer service and products to help customers succeed,” said Tom Callahan, Donlen COO. “To be named once again as a leader on the IAOP’s Global Outsourcing 100 list is an honor, and having our customer relationships highlighted as a key strength is particularly satisfying. All of our teams place a high priority on providing the best possible customer service at all times to complement our innovative technology and products.”

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. “In today’s economy, it is more important than ever for outsourcing end users to be able to easily identify and select the right company for their outsourcing needs,” said IAOP Chairman, Michael Corbett. “The Global Outsourcing 100 and The World’s Best Outsourcing Advisors lists are essential for companies who are looking for proven leaders and rising stars in the outsourcing industry.”

About Donlen
A wholly-owned subsidiary of The Hertz Corporation (NYSE:HTZ), Donlen (, with headquarters in Northbrook, IL, is the fleet industry’s most comprehensive and integrated provider of financing and asset management solutions. Since 1965, Donlen has offered its clients highly personalized and responsive customer service, and their workplace excellence has been recognized as one of Crain’s Chicago Business “List of 20 Best Places to Work in Chicago” each year from 2009-2011, a Leader on “The Global Outsourcing 100®” list by the International Association of Outsourcing Professionals (IAOP) for six of the last seven years, a National Association for Business Resources “101 Best and Brightest Places to Work For in Chicago” each year from 2007-2012, the 2012 Stevie® Gold Award for “Business Intelligence Solution,” the Stevie Silver Award for “Front Line Customer Service Team of the Year,” and the Stevie “2011 Corporate Environmental Responsibility Program of the Year.”

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit