Donlen’s IT Group Profile; Hertz Completes Dollar Thrifty Acquisition

People often ask what goes on every day at Donlen. With confidence, we can say “a lot”! While this year has been incredibly busy in every department at Donlen, today we’ll give you a glimpse of what IT has been up to.

About the Group

Not only is our IT group one of Donlen’s largest, but they may also be one of the busiest. Donlen’s internal IT department develops all of our systems and tools, including DonlenDriver™, DriverPoint™ Telematics, and FleetWeb®, our fleet management platform.

This group of 50 highly skilled individuals has a wide array of expertise in multiple areas, including cloud and mobile software, hardware, networking and communications infrastructure, business intelligence and reporting, support, leadership, planning, project management, and governance. This year, they have completed hundreds of projects ranging in size from small projects that may take a few days, to large projects that can take months to finish. In addition, the team is tasked with making sure our products run fast, remain stable, and are secure. The team’s success can be seen in the daily metrics they collect, which show that FleetWeb has never run faster and has greater than 99.7% uptime – which means you can be assured that FleetWeb is available whenever you need it.


The team is located at our headquarters in Northbrook, and works in a highly collaborative manner among each other and with the business units within Donlen. This year the Hertz acquisition took our collaboration to the next level, leading to innovative products such as Hertz Value Lease™ and other exciting initiatives that you’ll be hearing about soon.

2012 Major Accomplishments

This year, we launched several products that demonstrate how we use innovation to massively increase productivity, not only for customers but internally as well. Of course, they couldn’t create these solutions without input from every department at Donlen as well as continuous customer feedback. These collaborations have given us some of our industry’s most unique and groundbreaking programs, including:

Fleet Scorecard Automation

donlen-scorecardAs part of customer quarterly reviews, Donlen’s consultants present a Scorecard which synthesizes up to eight quarters of data to provide insights into fleet performance and recommendations to lower costs. Consultants used to manually download 360 different reports, extract relevant data, and create a single document to present to customers. By automating, the time it takes to create the Scorecard has been slashed from 24 manual hours down to one.The output is a single, customized PDF document tailored specifically to each customer. Additional benefits include unlimited client customizations and better synergy between internal operations, as other departments can leverage the tool to conduct fleet analysis.

Donlen Asset Manager™

donlen-asset-manager-lgMany commercial fleets utilize more than one provider for leasing and services such as fuel management, vehicle maintenance, and accident management. The ability to integrate data across multiple providers did not exist, and fleet managers manually combined reports from all their vendors to create a single report. Donlen developed Asset Manager, allowing you to upload unlimited vendor data directly into FleetWeb where you can create a single, manageable report. Now, you can output one Excel spreadsheet with user-defined fields and merged data for monthly, quarterly, and yearly reporting.

Hertz Value Lease™

hertz-value-lease-donlen-fleet-leasing-thumb-3Donlen developed the fleet industry’s first true leasing alternative product by virtualizing the Hertz rental inventory, and making it available online for you in FleetWeb. This creates a pool of thousands of quality pre-driven vehicles – something never before available to commercial fleets. This reduces leasing costs, provides shorter lease periods, and lowers risk as vehicles are still under warranty, yet maintains the benefits of a conventional Donlen lease.The user interface allows you to easily search for available vehicles through our secure system, using criteria such as make/model, year, mileage, price, color, and location. Once selected, the vehicle is seamlessly integrated into your fleet by our vehicle acquisition team.

DriverPoint™ Telematics 2.0

donlen-driverpoint-telematics-thumb-2Donlen launched DriverPoint 2.0 with significant enhancements to our industry-leading telematics solution. By developing a propriety solution, we have greater control over the technology infrastructure; we can rapidly deploy customizations and upgrades; and we provide lower implementation cost and higher ROI for you. Utilizing proprietary algorithms, DriverPoint provides up-to-the-minute data access, actual vehicle location for improved utilization, and real-time exception reporting. Fleets using DriverPoint experience increased driver safety, fewer accident claims, better fuel economy, and lower maintenance costs.

Industry Recognitions

donlen-BestinBizAwards-silver-2012Earlier this month, our IT department received the Silver Award for Technology Department of the Year at the Best in Biz 2012 Awards for their numerous achievements this year. Other notable IT awards this year include:

“We are the absolute best at what we do,” says Dennis Straight, Donlen CIO. “My team works extremely smart and hard so it’s great to see them receive the recognition they deserve. But of course, the real accomplishment is when a customer uses a product we’ve developed to revolutionize their day-to-day activities. That’s the true test of what we do.”

What’s Next?

2012 was an exciting year, but we have even bigger plans for 2013! In the next year, you’ll experience enhancements and see new products that will give you more control over your fleet, including:

  • A merging of DriverPoint Telematics and fleet information inside of FleetWeb, giving you unprecedented access to data that will help you increase productivity and decrease cost.
  • A refresh of FleetWeb that will bring you greater flexibility in a format that is even easier to use and more intuitive to the way you do business today.
  • New products and enhancements to our mobile offerings for smartphones, including telematics, eRods (Electronic Record of Duty), and DVIR (Driver Vehicle Inspection Reports).

These are only a few of the projects we have planned for the upcoming year. We’re excited to bring these new initiatives to market and look forward to sharing them with you.

Contact and Feedback

If you’d like information about any of our products or solutions, please contact your Donlen Account Manager or send us an email and we’ll contact you within one business day.

We only get better with feedback from our users. Are you using any of these solutions or other Donlen solutions? We want to hear from you.

Is there another Donlen group you’d like to know more about? Let us know and we’ll feature them in an upcoming FridayFleet.

Hertz Completes Acquisition of Dollar Thrifty

As part of the Hertz family, we’re very pleased to announce the completed acquisition of Dollar Thrifty Automotive Group, Inc. by Hertz Global Holdings, Inc. (HTZ). As a result of the transaction, Dollar Thrifty has become a wholly owned subsidiary of Hertz.

The addition of Dollar and Thrifty to the Hertz family creates an international multi-brand rental car leader. For customers, this means an expanded full range of rental options through our strong premium and value brands. There will be no immediate changes to impact any of the brands or our customers and partners. Hertz aims to make this a seamless transition, and as always, complete customer satisfaction remains the ultimate goal.

Read the full Hertz statement here

If you have additional questions on this matter, please feel free to contact us.

FleetWeb® Tips

Quickly check the MPG performance of your fleet in the Fuel Reporting Suite from the Do Menu in FleetWeb.

  • Click the “Do” icon at the bottom of the screen.
  • Under the My Fleet Performance tab, click “Fuel Reporting Suite.”
  • Select the box next to “% of units with actual MPG < City/Hwy MPG (90 day).”
  • Click “Submit.”
  • Once, the “Success!” message appears, close the Preferences window.
  • Click the “Do” icon, then click “Fuel Reporting Suite” to view your updated report.


Hertz Value Lease™ Deal of the Week

Choose from a pool of quality pre-owned vehicles available for lease. Easily search available vehicles from within FleetWeb.


donlen-hertz-value-lease-nissan-sentra-11122012 Nissan Sentra S*

  • Estimated Mileage: 15,970
  • Exterior Color: Gray
  • Hertz Value Lease Base Price: $13,953

*Vehicle was available at the time of posting to FridayFleet. The exact vehicle may not be available after this date. Photo of vehicle is for illustrative purposes only.

Contact your Donlen Account Manager to learn more about Hertz Value Lease vehicles that may be right for your application.

Driver’s Corner

It’s December and that not only signals the end of another year, it’s the beginning of bad weather season and hazardous driving conditions throughout many parts of the country. This comprehensive list of navigating safely in snow and ice is one of the best we’ve seen, so we thought we’d pass it along. Four important sections include: driving safely on icy roads; what to do if your rear wheels skid; what to do if your front wheels skid; and what to do if you get stuck. > Check out the full list here

And Finally…

And finally, there are some cars that become so ingrained in our childhood memory that it’s unimaginable that one could actually own it. Every week, we sat glued to our TV sets as the Caped Crusader and his sidekick The Boy Wonder emerged from the Bat Cave in one of the coolest, most iconic cars. EVER. The original Batmobile goes up for auction in January – yes the original. Unlike other movie or TV shows that may have had multiple versions, this is the one and only from the 1960s series and there is speculation that it may sell “for millions” at auction. Ford created the original concept and the 19-foot long, two-seater was hand built in Italy and unveiled in 1955. Holy shooting flames, Batman, we’d love to drive that around Chicago for a while.

Have a nice weekend. Safe travels.

Originally appeared in FridayFleet on November 30, 2012

About Donlen
A wholly owned subsidiary of The Hertz Corporation (NYSE:HTZ), Donlen (, with headquarters in Northbrook, IL, is the fleet industry’s most comprehensive and integrated provider of financing and asset management solutions. Since 1965, Donlen has offered its clients highly personalized and responsive customer service, and their workplace excellence has been recognized as one of Crain’s Chicago Business “List of 20 Best Places to Work in Chicago” each year from 2009-2011, a Leader on “The Global Outsourcing 100®” list by the International Association of Outsourcing Professionals (IAOP) for six of the last seven years, and a National Association for Business Resources “101 Best and Brightest Places to Work For in Chicago” each year from 2007-2012. Donlen’s innovation has been awarded with the Computerworld “2012 Honors Laureate for Economic Opportunity,” named to “2012 InformationWeek 500” for innovative technology; the Stevie® “2012 Gold Award for Business Intelligence Solution,” the Silver Award for “2012 Front Line Customer Service Team of the Year,” and the “2011 Corporate Environmental Responsibility Program of the Year.”