Carlos Oropeza
Director, Marketing

Bannockburn, Ill. — Donlen, the fleet industry’s most customer-centric and technically integrated provider of financing and fleet management solutions, today announced that they have been selected to The 2017 Global Outsourcing 100® list in the Leader Category for the 11th time by the IAOP.

Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.

“It is an honor to be part of this exclusive list of the world’s most successful outsourcing providers for the 11th time,” said Jeff Lucas, senior vice president, customer experience and contact center operations. “We support each and every one of our customers’ fleets so they can focus on running their business,” added Lucas. “Outsourcing of their fleet is vital to run their operations, and Donlen is pleased to be recognized for our outsourcing services by the IAOP.”

The 2017 Global Outsourcing 100 and The World’s Best Outsourcing Advisors recognizes the world’s best outsourcing service providers and advisors. “Buyers understand there are hundreds of qualified service providers and advisors out there, but what they really need to understand now is what makes each one exceptional,” said IAOP CEO, Debi Hamill. “The Global Outsourcing 100 and World’s Best Outsourcing Advisors lists have done just that. We are proud to recognize Donlen for being among the highest rated companies in customer references and programs for innovation.”

For more information about Donlen, visit

About Donlen

Donlen develops the fleet management industry’s most innovative technology solutions and offers a proactive, hands-on approach to customer service. For more than 50 years, Donlen has empowered its customers to focus on their core business and drive continuous improvement in their fleet’s operational and financial performance. Headquartered in Bannockburn, Ill., Donlen is a wholly owned subsidiary of Hertz Global Holdings.

For more information about Donlen’s best-in-class fleet management solutions, visit

About IAOP

IAOP is the go-to association leading the way to improve outsourcing outcomes by bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. With over 120,000 members and affiliates worldwide, IAOP is not only on top of the latest trends but in front of them. Through its expansive global chapter network, premier training and certification programs, knowledge center, member community and more, IAOP helps members learn, grow and succeed. For more information and how you can become involved, visit

Media Contact:
Kate Tulloch-Hammond
Director, Media & Communications, IAOP
845.452.0600, ext. 122