Everyone says they care about customer service – we prove it daily. By designing and developing our Customer Activity Request Engine (CARE) CRM system, we bring unrivaled transparency to our customer relationships.
Through CARE:
- your customer service team will record and track each interaction — whether it be via phone, fax, or email.
- see the status of your open requests to help better understand our progress to answer your inquiry.
Accessed through FleetWeb®, CARE gives you access to real-time status on all requests.
