Acquiring cars and trucks for your fleet should be streamlined and efficient. With Donlen’s qualified professionals and online tools driving our vehicle acquisition process, you’re given dedicated advisors that provide industry insights to guide your vehicle selection. FleetWeb® gives fleet decision-makers visibility for order detail, scanned factory invoices, gross vehicle weight, factory order number, and current manufacturer build status.
Gain more visibility to the vehicle ordering process than ever with an order management system (the first of its kind). Here are just a few significant benefits of Donlen’s Order Management:
Full visibility of each stage of the ordering process from start to finish
A wide variety of selector creation options and upfit packages
Order approval function to obtain internal approvals
First-to-market bailment pool management system
Build and modify vehicle selectors to facilitate factory ordering
Price any vehicle and compare up to four vehicles side by side for current and previous model years
Our team of order specialists work with you every step of the way to ensure your vehicles are ordered to fit your specifications. They guide you with:
Evaluating orders for inconsistencies
Monitoring dealer-installed items
Assigning a courtesy delivering dealer
Evaluating customer preferred dealer vs. Donlen’s closer/less expensive dealer
Verifying dealer can handle license and titling
Agent Central eDraft gives courtesy delivery dealers access to comprehensive vehicle data, allowing them to better prepare for vehicle delivery, and in turn get fleet vehicles to drivers faster. By streamlining and enhancing the courtesy delivery process with our electronic draft portal, you can rest assured that your drivers will receive timely, professional service at delivering dealerships, allowing them to get on the road as quickly as possible.
Donlen’s dedicated team of truck and equipment specialists offers consultative advice backed by years of experience and innovative online and mobile tools to increase the operating efficiency of your fleet. Our Truck Marketing Institute (TMI) and ASE-Certified specialists provide support to assure that the correct vehicle and equipment are selected for all applications, including:
Operating cost analyses
Upfitting recommendations
Bailment pool management
The coordination of special licensing or upfitting requirements
With more than 8,000 National Account Vendors in our truck network, we provide you with the flexibility necessary to meet your organizational needs.
Additional benefits include:
Minimizing downtime by locating an experienced vendor
The option to add vendors to our network, further streamlining your business operations
Negotiated pricing at the local and national levels
The utilization of FleetWeb® to manage the entire process
Special manufacturer warranties, which are tracked at the customer level, along with standard warranty information
