How to Be a Global Success

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Going Global:
Understanding Cultural Differences

Whether you already manage a global fleet, or plan to at some time in the future, it’s important to understand the differences you’ll encounter when working abroad. Often, it comes down to first understanding the culture before you even dive into the logistics of acquiring and managing vehicles.

No one knows this better than Donlen’s President, Tom Callahan. Tom spent a good part of his career in leadership positions in general management, sales management, product development, quality, and operations in North America, UK, Japan, and Australasia.

“Understanding the culture of the country is key to being successful when working outside of the US,” said Tom. “Embracing the differences in work styles, management priorities, and business practices will make time spent there not only enjoyable but much more productive.”

Below, we’ve compared the cultural differences* of two important fleet markets; Japan and Australia; to the United States. It’s by no means an exhaustive list, but it does represent some key differences between many elements of business relationships we often take for granted.



*For informational purposes only and should not be construed as business advice or serve as a substitute for sound business advice. Consult your business advisor about global business.

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Hertz Value Lease® Deal of the Week

donlen-hertz-value-lease-toyota-corolla-le-04132012 Toyota Corolla LE*

  • Estimated Mileage: 29,063
  • Exterior Color: Gray
  • Hertz Value Lease Base Price: $12,200

*Vehicle was available at the time of posting to FridayFleet. The exact vehicle may not be available after this date. Photo of vehicle is for illustrative purposes only. Contact your Donlen Account Manager to learn more about Hertz Value Lease vehicles that may be right for your application.

Driver’s Corner

Did you know your vehicle could float in as little as one foot of water? No one likes to think about it, but there is a possibility that you will encounter some type of natural disaster in your lifetime. And for those of us who spend many hours a day in our cars, knowing what to do could save your life. Floods, tornadoes, earthquakes, and blizzards all pose unique challenges and threats. Equally important is knowing what to do from the time you hear the first warning, to actions during the event, on through the aftermath. > This infographic is a great resource of steps you can take to stay safe.

And finally…

And finally, we love auto design here at FridayFleet, and we especially love concept cars. So when we found pics of Japanese concept cars from the past 50+ years, we were pretty happy. This selection from 1957 to 2009 includes concepts that would look right at home on today’s roads. Check out the gallery here >

And we couldn’t help but to also include these two “personal mobility” concepts out of Australia > Some day soon perhaps…

Have a nice weekend. Safe travels.

Have questions or comments? We want to hear from you.

Originally appeared in FridayFleet on October 18, 2013

About Donlen
Donlen is the industry’s leading provider of integrated financing and management solutions for corporate fleets. Utilizing a highly consultative and strategic approach, Donlen helps fleets reduce cost, improve utilization, and increase driver safety and productivity. Donlen’s innovation has been honored with the Computerworld 2012 Honors Laureate for Economic Development, the 2012 and 2013 InformationWeek 500 List of Top Technology Innovators Across America, and recipient of the 2013 CIO 100. Their workplace excellence has been recognized on the IAOP The Global Outsourcing 100® list for seven of the last eight years, and as one of the 101 Best and Brightest Places to Work For in Chicago each year from 2007-2012. Founded in 1965 and headquartered in Northbrook, IL, Donlen is a wholly owned subsidiary of The Hertz Corporation (NYSE: HTZ). For more information about Donlen, visit